Will my flowers be exactly as shown?
While we will make every effort to create the arrangement as shown, we do reserve the right to make suitable substitutions. Due to a seasonal nature of the flowers, some may not be available at the time of ordering. If you require a specific flower or colour or vase, please advise us at the time of ordering, otherwise we will make substitutions where required. The value of your order will be filled as you requested.
Can I make a special request for something not shown?
Yes, we can take a special order for you. If you would like something not shown, we will create it for you. Please allow 24 – 48 hours for special requests.
How far in advance should I order flowers?
Flowers ordered by 1:00 p.m. will be delivered the same day, however, often we can accomodate later deliveries, so don’t hesitate to ask. If you require a specific arrangement of flowers, please allow 24 – 48 hours for us to obtain the flowers.
What costs are involved?
Costs shown on arrangements indicate the price for the arrangement as shown, including the container. The costs not shown are: any delivery fees and applicable taxes. HST (13%) is applicable to flowers and delivery charges.
Can I spend more or less than the price shown?
Usually, yes. Because we make every order individually, we can tailor each to your request. However, if it is something specific, like a dozen roses, the price is set for 12 roses.
How much is delivery?
Delivery in the village of Cookstown is $5.00, surrounding area charges vary according to location.